FREQUENTLY ASKED QUESTIONS
1. What age groups do your books cater to?
Our books are designed for children aged 0 to 8 years. You can shop by age categories such as 0-1, 1-3, 3-5 and 5-8 to find the perfect books for your child’s developmental stage.
2.Do you offer international shipping?
Currently, we ship only within India. However, we are working on expanding our shipping options to cater to customers worldwide. Stay tuned for updates!
3. What is your return and refund policy?
If you receive a damaged or incorrect item, please contact us within 24 hrs of delivery. We will gladly offer a replacement or refund. For more details, refer to our Return and Refund Policy page.
4. How long will it take to receive my order?
Orders are typically processed within 2-3 business days, and delivery times vary depending on your location. Standard shipping usually takes 5-7 business days within India.
5. Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email or SMS, which you can use to monitor the status of your delivery.
6. How can I contact customer support?
For any queries or concerns, you can reach out to our customer support team at talesminimystic@gmail.com. We aim to respond to all inquiries within 24 hours.